Privacy Policy

TradeCrews LLC ("TradeCrews," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use our Platform.

1. Information We Collect

We collect the following categories of information:

A. Information You Provide to Us:

• Full name
• Email address
• Home address
• Phone number (optional)
• Project descriptions and images
• Contractor bids and profiles

B. Information Collected Automatically:

• IP address
• Browser type and settings
• Device information
• Usage data (pages visited, time spent, etc.)
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform
• Facilitate connections between homeowners and contractors
• Communicate with you, including sending updates or responding to inquiries
• Improve and personalize the Platform
• Enforce our Terms of Service and prevent fraud or misuse

3. Sharing Your Information

We may share your information with:

• Contractors or homeowners with whom you choose to engage on the Platform
• Third-party service providers, such as Stripe for payment processing
• Law enforcement or regulatory agencies, if required by law or to protect legal rights
• Affiliates or successors in the event of a business transfer or acquisition

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and enhance your experience. You can control cookie preferences through your browser settings or by using the button below.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

6. Data Security

We implement reasonable safeguards to protect your personal information, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent (if processing is based on consent)
• File a complaint with a data protection authority

To exercise these rights, please contact us using the information below.

8. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

A. Right to Know:

You have the right to request details about the personal information we collect, use, disclose, and sell.

B. Right to Delete:

You may request that we delete personal information we have collected about you, subject to certain exceptions.

C. Right to Opt-Out:

You may opt-out of the sale of your personal information. (Note: TradeCrews does not currently sell personal information.)

D. Right to Non-Discrimination:

We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at the information listed below. We may verify your identity before processing your request.

9. Children's Privacy

The Platform is not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it.

10. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by posting the revised policy on the Platform and updating the "Effective Date."

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: